Tricall Support
Need help with the Tricall app or your AI voice agent? Our Australian-based team is here to help.
Contact us
Phone
Hours
Monday to Friday, 9:00am to 5:00pm (AEST/AEDT), excluding NSW public holidays
Address
Trikon Pty Ltd
12/5 Meridian Pl
Bella Vista NSW 2153, Australia
We aim to respond to all enquiries within one business day.
Frequently asked questions
How do I log in to the app?
Use the same credentials as your Tricall portal at app.tricall.ai .
I forgot my password.
Tap "Forgot password" on the login screen and follow the link sent to your email.
Do I need a subscription to use the app?
The app is included with your Tricall plan. There are no in-app purchases.
How do I update my voice agent's settings?
Contact our team and we'll update your agent's greeting, call routing or business details for you.
How do I delete my account?
Email hello@tricall.ai from your registered email address with the subject "Account Deletion Request". We'll confirm and process your request within [X] business days.